Hallowe'en

FAQs

• What time will tickets go on sale?
• Will there be trick-or-treating at Hallowe’en?
• Are guests allowed to wear costumes?
• Is there a timed entry?
• Where does the Hallowe’en Express depart?
• What if I arrive late for the Hallowe’en Express?
• Will the carousel be open?
• Will the playground be open?
• Is there a time limit for my visit?
• Is there a limit to the number of tickets I can purchase?
• Will on-site restaurants be open?
• Do your restaurants accommodate dietary restrictions?
• Will on-site retail stores be open?
• Are wheelchairs available to rent?
• Does The Henry Ford offer refunds or exchanges in the event of extreme weather conditions?
• Do you offer ticket insurance?
• Are you affiliated with any ticket resellers?

What time will tickets go on sale?

Ticket purchasers can join an online queue at 8:00 a.m. ET for first access to tickets starting at 9:00 a.m. ET on both the member and public on sale dates.

Members, we recommend testing your member login and password information before the start of the presale for the fastest and most convenient purchase process.

Please also ensure that your membership is valid through the date you are planning to visit Hallowe’en in Greenfield Village.

Will there be trick-or-treating at Hallowe’en?

Trick-or-treating is no longer a programming element of Hallowe’en in Greenfield Village.

Are guests allowed to wear costumes?

Of course! Costumes are a fun way to celebrate the season; however, swords, sharp instruments and other weapons, real or imagined, are not allowed.

Is there a timed entry?

No, guests can arrive anytime between 4:00 p.m. and 9:15 p.m. Please note that the event ends at 9:30 p.m.

Where does the Hallowe’en Express depart?

The Hallowe’en Express departs from Smiths Creek Station. Please reference this map of Greenfield Village for exact location details.

Walking time from the parking lot to Smiths Creek Station is 20-25 minutes. Please arrive at the station 15 minutes before your scheduled ticket time.

What if I arrive late for the Hallowe’en Express?

Please try to arrive 15 minutes before your scheduled departure time. We will do our best to accommodate guests who miss the train, but this cannot be guaranteed since this experience is often at full capacity for each time slot.

Will the carousel be open?

Yes, the carousel will be open all evening and is free to all guests.

Will the playground be open?

Yes, the playground will open at 4:00 p.m. and close at dark.

Is there a time limit for my visit?

There is no time limit for your visit. We encourage guests to take advantage of all Hallowe’en has to offer.

Is there a limit to the number of tickets I can purchase?

There is a limit of 25 tickets.

Will on-site restaurants be open?

Several full-scale restaurants will be open in addition to pop-up dining experiences:

• Frozen Custard: 4:00-9:30 p.m.
• Sir John Bennett: 4:00-9:00 p.m.
• Carousel Concessions: 4:00-9:00 p.m.
• Covered Bridge Concessions: 5:00-9:00 p.m.
• Stand 44: 4:00-9:00 p.m.
• A Taste of History: 6:30-9:00 p.m.

Tickets to our reservation-based dining packages — Fairy Tale Feast in A Taste of History and Harvest Supper in Eagle Tavern — will also be available for advance purchase online.

Do your restaurants accommodate dietary restrictions?

The Henry Ford Culinary, Catering and Food Service teams work very hard to ensure that there is a wide variety of seasonal food offerings for vegan, gluten-free and allergen-sensitive guests.

Please be aware that our facilities are not food allergen- or gluten-free. Our food may contain or encounter common allergens, such as dairy, eggs, wheat, soybeans, tree nuts, peanuts, fish, shellfish or wheat. While we take steps to minimize risk and safely handle the foods that contain potential allergens, cross contamination may occur. For additional questions or information about food allergies and dietary needs during your visit, please email us at accessibility@thehenryford.org or call 313.982.6001.

Will on-site retail stores be open?

Yes, the Greenfield Village and Liberty Craftworks stores will be open, along with some pop-up shops.

Are wheelchairs available to rent?

Yes, wheelchairs are available on a first-come, first-served basis. For additional accessibility information, please click here.

Does The Henry Ford offer refunds or exchanges in the event of extreme weather conditions?

Hallowe'en in Greenfield Village is held rain or shine and will be canceled only in the case of severe or dangerous weather; no refunds or exchanges will be given due to inclement weather. Dangerous conditions are determined by The Henry Ford in cooperation with local emergency services.

Please note that certain program elements may be suspended during the event in the case of lightning or other severe weather conditions.

Do you offer ticket insurance?

Yes, we offer FanShield Ticket Protection by Protecht.

You can add FanShield Ticket Protection to your online ticket purchase in case of unforeseen circumstances for a small fee. Fanshield covers ticket losses due to illness, injury, work travel, military service, transportation issues and more.

PLEASE NOTE: FanShield Ticket Protection does not cover the cost of missed events due to inclement weather. Extreme/dangerous weather conditions that prevent you from traveling to the event may be eligible for a refund depending on your individual case. Please read the full policy issued to you from FanShield Ticket Protection by Protecht upon booking. Learn More

Already purchased and need to file a claim for a refund? Click Here

Are you affiliated with any ticket resellers?

The Henry Ford is not affiliated with any ticket resellers like TicketMaster or StubHub. We do not recommend purchasing tickets from anyone or any organization other than The Henry Ford and cannot guarantee the authenticity of any tickets purchased externally.

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